At Letts of London we take your privacy seriously. We collect and use
personal information to provide you with details of recent product
additions, special offers or important news. We will not disclose your
registered user details to a third party.
|What information do we collect and how do we use it?|
When you order, we need your name, email address, registered cardholder
address and delivery address (if different). This allows us to process
and fulfil your orders and to notify you of your order status. We also
ask for a telephone number, which enables us to contact you urgently,
if there is a problem with your order. For some international
deliveries this number may be given to couriers.
When you subscribe to our news bulletins or
focus groups, we will ask you for your email address so we can contact
you with any relevant products or special promotions. If you would like
to unsubscribe to Letts News Bulletins please tick here?
When you enter a competition or other
promotional feature, we may ask for your name, address and email
address so we can administer the competition and notify the winner.
Lettsusa.com personalizes your shopping experience
by using your purchases to shape our future product offerings available
on the site. We also monitor customer traffic patterns and site usage
to improve and develop the design and layout of this site.
|Will Letts.usa.com disclose the information it collects to outside parties?
Letts does not sell trade or rent your information to others. We are
committed to protecting your privacy. Letts welcomes your questions and
comments about privacy.
|How does Lettsusa.com protect customer information?
When you place your orders or access your account information, we offer
the use of a secure server. The secure server software (SSL) encrypts
all information you input before it is sent to us. Furthermore, as
required by the UK data protection Act of 1998, we follow strict
security procedures in the storage and discloser of information, which
you have given us, to prevent unauthorized access. Our security
procedures mean that we may occasionally request proof of identity
before we are able to disclose sensitive information.
|What about cookies?|
“Cookies” are small pieces of information that are stored by your
browser on your computer’s hard drive. Our cookies do not contain any
personally identifying information, but they enable us to provide
features such as @Registered Shopper@ and to store items in your
shopping basket between visits. Most Web browsers automatically accept
cookies, but you can usually change your browser to prevent that. Even
without a cookie, you can still use most of the features in our site
however you may experience some technical problems (for example items
put in your shopping basket may be lost).