SHOPPING BASKET
Letts Diaries - The Diary Experts top banner

 

 Privacy Policy

Home > Privacy Policy

Privacy Policy
 
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

We have contracted with OPM Performance Marketing ("OPM"), a division of Overture Services, Inc. ("Overture"), to monitor certain pages of our Web site for the purpose of reporting web traffic, statistics, advertisement 'click-throughs', and/or other activities on our site. Where authorized by us, OPM may use cookies, Web beacons, and/or other monitoring technologies to compile anonymous statistics on our Web site visitors. No personally identifiable data is collected by or transferred to OPM or Overture.
At Letts of London we take your privacy seriously. We collect and use personal information to provide you with details of recent product additions, special offers or important news. We will not disclose your registered user details to a third party.
What information do we collect and how do we use it?

When you order, we need your name, email address, registered cardholder address and delivery address (if different). This allows us to process and fulfil your orders and to notify you of your order status. We also ask for a telephone number, which enables us to contact you urgently, if there is a problem with your order. For some international deliveries this number may be given to couriers.

When you subscribe to our news bulletins or focus groups, we will ask you for your email address so we can contact you with any relevant products or special promotions. If you would like to unsubscribe to Letts News Bulletins please tick here?

When you enter a competition or other promotional feature, we may ask for your name, address and email address so we can administer the competition and notify the winner.

Lettsusa.com personalizes your shopping experience by using your purchases to shape our future product offerings available on the site. We also monitor customer traffic patterns and site usage to improve and develop the design and layout of this site.

Will Letts.usa.com disclose the information it collects to outside parties?
Letts does not sell trade or rent your information to others. We are committed to protecting your privacy. Letts welcomes your questions and comments about privacy.
How does Lettsusa.com protect customer information?

When you place your orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK data protection Act of 1998, we follow strict security procedures in the storage and discloser of information, which you have given us, to prevent unauthorized access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information.

What about cookies?
“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information, but they enable us to provide features such as @Registered Shopper@ and to store items in your shopping basket between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our site however you may experience some technical problems (for example items put in your shopping basket may be lost).
 
Revision Guides at every level